Quiz 8

1. Triggers must be external and quantitative.

a. True

b. False

2. What is a contingency?

a. A trend

b. An operational response to a trigger

c. An operational plan

d. An objective

e. Something that could go wrong

3. Which of the following is not a condition for creating a good contingency?

a. It should not renege on the chosen strategy

b. It should be operational, not strategic

c. It should not be something that the company is already doing

d. It should solve the problem implied by the trigger

e. It should take a year or so to put into effect

4. Which of the following is not a company objective?

a. Increase NIAT by 15%/yr

b. Increase the salesforce by 20% next year

c. Increase revenues by 20%/yr

d. Increase market share by 10% over the next five years

e. Maintain ROE at 15%/yr

5. Which element is not found in a bundle?

a. Revenue and NIAT objectives

b. Programs

c. Prices

d. Strategic intent

e. Trigger/contingency pair

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