C. K. Prahalad and Venkat Ramaswamy have developed a set of building blocks for cocreating value with customers; which one is not in the set?

C. K. Prahalad and Venkat Ramaswamy have developed a set of building blocks for cocreating
value with customers; which one is not in the set?

a. In-depth dialog with customers
b. New kinds of access to information
c. Creation of models from customer surveys
d. Transparency to facilitate the interaction
e. Freedom to exchange information to conduct risk assessments

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